Real Relax is a fairly new brand in the massage chair niche. They launched their first massage chair — the Favor 01 — in 2015. With a very attractive cheap price point, it earned good reviews.
It’s been several years since then and the first Favor has had newer iterations. They have also branched out into other massage chair lines.
Real Relax Specs
- Colors: Black, Brown
- Air Massage: 50 airbags
- Recline Angle: 3 recline angles with the deepest being flat on your back or 90 degrees
- Voltage: AC 120V 60Hz
- Power: 20-230 Watts
- Main Body: 48 x 31 x 46 Inches
- Weight: 166 lbs
- Max Height: 6 feet
- Max Weight: 440 lbs
Real Relax promises a three year warranty on their products. It is supposed to handle maintenance, repairs and materials in the first year. In the next two years, the warranty states that it will pay for shipping of parts to be replaced.
Read more about their warranty fulfillment below.
Here are the main features of the Real Relax Favor 04
- Combo of roller + air cells + vibration Massage -- This chair features three types of massage. First, you get a fixed roller massage for your neck, back and feet. Secondly, you get airbag massages for your shoulders, arms, legs, and hips. And finally, you get vibration massage for your buttocks.
- Four auto programs -- You can choose from ready massage programs which include Relax, Strength, and Sleep.
- Zero-Gravity technology -- This feature allows you to recline in different positions. At the deepest recline, your legs are tilted higher than your heart. This position has many benefits to the body.
- Two heated areas -- There are two heaters built into the Favor 04, located in the seat and waist areas.
- Fifty airbags -- There are 50 airbags located through out the chair to give you a full body airbag massage. Air cells inflate and deflate along your shoulders, waist, arms, legs, and feet making for a rejuvenating and relaxing experience.
- Thai type scrapping massage for the feet -- The foot roller system makes use of this technique to massage your tired feet.
- Customizable -- You can customize the speed and intensity of the massages, and also the duration of each massage session
- Bluetooth -- Music lovers can play their music via the chair’s system via Bluetooth.
3 Zero Gravity Positions
I just came off reviewing the Ootori N500 and it’s also a budget chair with 3 zero gravity positions. It’s giving me major flashback and deja vu feels.
It’s really heartening to see zero gravity on affordable chairs such as these because this feature is one of the things we probably can’t do without if we’re buying a (new) massage chair.
Zero gravity has a lot of health benefits. As somebody who has suffered from chronic neck and back pain, I understand more than anybody how getting pressure off your spine and back even temporarily can be such a relief. For the duration, you get to enjoy a weightless sensation.
This flat-on-your-back position is also good for your circulation. If you’ve ever done yoga, you know that the end position is almost always the starfish position and you can practically feel the blood pulsing through your body after a good workout (and in this case, a good massage session).
2 Areas For Heat
Another feature we tend to favor (pun intended) is heat. Heat therapy is awesome for athletes or just normal people who do a lot of sport. It’s also good for seniors who have aching muscles and stiff joints. And finally, who doesn’t like heat during the cold winter months?
What’s surprising about this model is that it has heating for both the feet and the waist. Normally, other models only have one — the lumbar area. This makes it ideal for people with lower back pain AND achy feet.
Comes with Wheels
This is not mind-blowing but given how heavy these massage chairs can get, designing wheels into them is a big help. It definitely makes delivery and furniture-moving much easier.
With a price tag of less than a thousand dollars, this is a pretty affordable chair. Massage chair recliners usually retail for somewhere around $500 and you usually just get very basic features like vibration massage. By shelling out a couple hundred more, you get a full massage chair with core features.
Can Be Reclined Without the Massage
I find it very interesting that people are enjoying the recline position so much on this chair that they are lying down on it even with the massage features turned off. Essentially, they’re using it as a recliner and that’s good news because usually, massage chairs are too uncomfortable to sit on when you’re not actively getting a massage.
Nowadays, a lot of online sellers cheat by posting positive reviews and asking verified purchasers to take down negative reviews in exchange for something. The end result is that an unwary customer gets a distorted view of the overall feedback on a particular product.
Thankfully, Real Relax appears to leave their reviews alone so you can see what people really think and what people are really experiencing with their purchases. Which leads us to the next part.
This chair is receiving mixed reviews. Most buyers are enormously satisfied with their purchase. They are happy that they didn’t have to shell out thousands of dollars for a great massage experience. So far, so good.
However, a fraction have had problems. The most common complaints are:
- Defective upon delivery
- Stopped working after a few months
- One part stopped working, for example, the airbags in the legs or arms
- Company not honoring the warranty
Remember that unhappy customers will always be the most vocal.
Comes In Three Boxes
The massage chairs I’ve been reviewing of late have been coming in three separate boxes with the delivery dates sometimes being different for each. Overall, this shouldn’t be a problem if the assembly is easy as it is with other brands and models.
However, this isn’t the case for the Real Favor 04 which is why I will leave this installation video here.
Roller Back Massage Can Be Strong
Just to put this into perspective, intensity is a very subjective matter. What some people might find strong, others will find weak. It’s all a matter of preference.
Having said that, some people find the roller massage on this chair too strong for their liking. As a quick fix, they add a thin foam or pillow to the back rest so there’s an added layer between their body and the rollers.
Please note also that the rollers are fixed and are not on a track. When rollers are on a track, they can go up and down (and even go backward and forward) for a more dynamic massage. You’ll find roller tracks on more expensive massage chairs.
Not For Very Short Or Tall People
For the price, I really can’t fault the Favor 04 for not being designed to cater to different body types so I am writing this down more as an FYI to potential buyers. If you are shorter than 5’4″ and taller than 6″, be aware that this model will not be ideally suited to you.
The neck and feet air bags and rollers will not hit the correct areas in your body so you won’t get the full massage experience.
The Real Relax Favor 04 is a good model to consider if you are looking for a massage chair that’s under a thousand bucks. It has the basic features that most massage chairs have and even comes with three recline levels and two heated areas. Take note though that it doesn’t have body scan and roller tracks, but these are features that you’d find on expensive chairs.
MOST buyers have a positive experience. However, some have had to grapple with a chair that totally or partially does not work and an unresponsive customer support team.
Overall, I’d say that the makers of Real Relax Favor 04 have an area to improve and that’s to make their quality assurance better so that they can bring the number of customer complaints down.